Organisation Background:

Founded in 2011, the International NGO Safety Organisation (INSO) is an international non-governmental organisation that supports humanitarian aid workers by establishing safety coordination platforms in insecure contexts. INSO provides registered NGOs with a range of free services, including real-time incident tracking, analytical reports, safety-related data and mapping, crisis management support, staff orientations and training.

INSO provides daily support to more than 1000 NGOs operating in 16 of the world’s most insecure countries.

INSO is registered in the Netherlands with its headquarters based in The Hague, the international city of peace and justice.

INSO Kenya

INSO Kenya was founded as standard NGO safety platform in 2012. In 2018, it transformed to the monitoring mission which is now integrated to INSO’s Horn of Africa program. The Kenya project supports 143 NGOs with INSO staff operating from offices in Nairobi, Dadaab and Isiolo. Working for INSO Kenya will allow you to experience this diverse country while you work in support of humanitarian efforts to address the challenges that Kenya faces.

We are now hiring a Deputy Monitoring Officer/Head of Office. This position is based in Dadaab.

Job Summary:

Reporting to the Head of Mission (HoM) Kenya, you will Head INSO Dadaab Field Office, ensure delivery of all INSO Services in line with Service Delivery Standards (SDS) and Networking.

Major Responsibilities:

1. Head INSO Dadaab Field Office (Field Monitors, Monitoring Officer Assistant and Field Support Officer)

  • Line Manage Field Monitors (Dadaab, Lamu, Wajir), Monitoring Officer Assistant and Field Support Officer and guide, orient, supervise the staff in accordance with INSO National Staff Regulations

  • Conduct Performance Appraisals of all direct reports

  • Support direct reports in setting annual objectives and monitor progress

  • Approve all Purchase requests and other documentations originating from the Dadaab Field Office

2. Delivery of INSO Services in collaboration with Head of Mission

  • Publication of Alerts and Reports

  • Preparation of Weekly Incident List from Field Monitors

  • Contribute to drafting of the monthly report by providing inputs from your area of coverage

  • Announcing and scheduling Safety Roundtables and in coordination with Monitoring Officer Assistant, prepare the briefs and the presentation and chairing of the Roundtables focusing on specific area of coverage adhering to the standards

  • Act as Independent Safety Advisor upon request by NGOs and respond to requests from individual registered NGOs- planned travel, incident management, general briefings, or third-party referrals.

  • Assist NGOs upon request to conduct site security review/compound assessment of any NGO facility (residence, office, sub-office, warehouse) and provide written report with recommendations.

  • In relation to security matters of extreme urgency or sensitivity provide expert assistance to senior NGO crisis responders with urgent advisory, information, or referral services such as liaison with quick reaction forces (QRF), reference to medical services or advice on incident management

  • Prepare weekly reports

3. Networking

  • Liaise with NGOs, UN, the military and other national and international security agencies to obtain relevant information for NGOs use.

  • Conduct field trips to develop expertise of the local context or through constant communication with local partners, including NGOs

Mandatory requirements

  • Bachelor’s degree or equivalent certification in one of the following: Journalism, Communications, Conflict Studies, Political Sciences, History, International Affairs, Security Studies, Criminology, or any other relevant fields.

  • Fluency in English language, both written and verbal.

  • Willingness to frequently travel around the North Eastern Region and Lamu.

  • A good understanding of NGO safety best practices and a willingness to learn.

  • A proven ability to develop and maintain working relationships with partners.

  • Excellent computer skills- Microsoft Office programs

Nice to Have

  • 2 years or more prior experience with NGO security and/or project management.

  • Experience in project/team management.

  • Experience in drafting situation reports and short briefings, experience in crisis management and support to NGOs.

  • Capacity to work with minimum supervision and maintain high level of engagement.

Personal Attributes

  • Dynamic, flexible, and pro-active in analysis and engagement with stakeholders.

  • Analytical mind and credible & mature demeanor

  • Confidentiality, integrity, and a sense of conflict-of-interest prevention.

  • Team spirit and good management of interpersonal relationships.

  • Know how to plan and organize your work.

  • Be able to work under pressure.

INSO’s Safeguarding Policy

INSO is fully committed to safe recruitment, selection and vetting of all potential new staff, trustees and volunteers and we will ensure rigorous compliance with our Code of Conduct and Safeguarding policy throughout the recruitment process.

How to apply

Please submit completed applications to with reference DEPUTY MONITORING OFFICER/HEAD OF OFFICE- DADAAB in the subject line by 31st March 2023; Applications should be in English and include:

  • A one-page cover Letter detailing why you are interested in working for INSO and how your qualifications align specifically with competencies required for the role (2 pages max).

  • Updated CV (3 pages max).

  • One relevant and substantive writing sample in English that demonstrates your analytical and report writing abilities (10 pages max).

Please do not send any additional information. Only short-listed candidates will be contacted.